PROFESSIONAL SUMMARY

• 9+ years of experience in the healthcare industry, primarily focused in Skilled Nursing Facilities.
• Proven track record of successful business development/management and health facility operations.
• Played a critical role as a member of the operational team during the formation, expansion and growth through acquisitions with Deseret Health Group.
• Passionate about development of talented individuals while building cohesive teams.
• Possesses ability to think outside the box to find creative solutions and push through perceived limitations.
• Extensive history in professional relationship building while working to meet needs of community providers in which business is dependent upon for referrals and sales.

EXPERIENCE

Skilled Nursing Facility Administrator                                                                                                Dec 2012 – May 2013

Deseret Care Center – Salt Lake City, UT

• Reduced operational expenses by 20% in 3 months.
• Improved facility Case Mix Index from 1.09 to 1.27, which results in increased Medicaid revenue by approximately $26.00 per resident, per day.
• Identifying and developing key staff to build teams and committees which drive quality of care, efficient resource management and bottom-line financial performance.
• Driving completion of an extensive 1.5 year facility renovation.

Regional Vice President of Operations                                                                                                Aug 2008 – Dec 2012

Deseret Health Group – Bountiful, UT

• Was responsible for and oversaw all facility operations of a $27M portfolio of 9 SNFs throughout Utah, Nebraska and Minnesota. 
  • Ultimately responsible for; census development, resident care, culture change, recruitment/training, environmental and capital resource management, prudently managing revenue/cost centers, and building enterprise value.
  • Recruited and built local leadership and regional ancillary support teams.
  • Spent on average 3.5 weeks per month throughout facilities working with front-line and leadership staff to implement industry best practices.
  • Successfully negotiated collective bargaining agreements with SEIU Healthcare Minnesota worker’s union which met the needs of both parties with amicable compromises.
  • Understood significance of each facility being an integral part of their civic and medical communities.  This included building trust with doctors, hospitalists, clinics, d/c planners and social workers.

Director of Human Resources and Risk Management                                                                  Sept 2006 – Aug 2008

Deseret Health Group – Bountiful, UT

• Responsible for leading the development and implementation of employment and safety policies and procedures for Deseret Health Group during its formation.
• Working with various brokers, acquired underwriting for PL/GL, property, WC and employee group benefits insurance policies.